Privacy Policy App

Privacy policy Pineapp Fertility ("App")

Your privacy is important to us. The data you enter in the app will therefore only be stored on your own device. If we, as the provider of the app, process personal data in connection with your use of the app, we will respect your right to data protection, your privacy and your other rights and freedoms.

1. Name and contact details of the controller

The person responsible for any processing of your data is: Curalie GmbH ("Curalie") Leipziger Straße 61 A 10117 Berlin, Deutschland E-Mail: Tel.: +49 (0) 30 549 071 27 

2. Contact details of the data protection officer

The data protection officer can be contacted at the above address, F.A.O. data protection officer, or at

3. Content, scope, purposes and legal basis of the processing of personal data

Your data will only be processed by Curalie in connection with the app under special circumstances. If you contact us as a customer with problems or questions, we process and store your contact data (in particular your name, e-mail address, mobile phone number) in order to be able to answer your concerns. In addition, in the event of problems, crash messages may be transmitted to Curalie, which may contain certain general usage data (e.g. device type and properties, operating system, date and time of the error message). This processing of your personal data is based on Art. 6 para. 1 lit. f) GDPR, as we have a legitimate interest in supporting our customers in the use of our products and ensuring the proper functioning of the app. There is no contractual or legal obligation to provide the aforementioned data to Curalie.

Beyond that, no personal data of yours will be processed by Curalie in connection with the app. All processing of your data for the functions of the app takes place exclusively locally on your own device. In particular, all data that you can enter yourself in the app (e.g. as part of the treatment or calendar feature) is only stored on your device. If you select to contact a clinic via the app, the actual contact will be made in the phone or email application you have selected as the default for your device; Curalie has no influence on any processing of personal data that this may entail. The other statements in this privacy policy do not apply in this respect.

4. Downloading the app from the App Store

If you install the app, you may have to conclude a usage agreement with an App Store operator (e.g. Google or Apple) in order to access its portal. This access requires a valid account with the App Store operator and a corresponding device (e.g. smartphone), and Curalie has no influence on the data processing in connection with access to and use of the App Store. In this respect, the respective app store operator is solely responsible for this data processing. Please inform yourself directly with the App Store operator about the details of their data processing.

5. Possible recipients of your data

Insofar as your personal data is processed by Curalie, it will be passed on in the following cases:

5.1 Curalie employees

The recipients of your data are primarily Curalie employees. All employees are bound by confidentiality and non-disclosure obligations with respect to your data.

5.2 Law enforcement authorities and injured third parties; other authorities

If it is necessary for the clarification of any illegal use or abuse of our service or for legal prosecution, personal data may be forwarded to the law enforcement authorities and, if necessary, to injured third parties. However, this only happens if there are specific indications of unlawful or abusive behaviour. A transfer may also take place if this serves to enforce terms of use or other agreements. Our legitimate interest in processing data in this regard is to ensure the proper functioning of our website and service and, if necessary, to assert, exercise or defend legal claims (Art. 6 para. 1 lit. f GDPR).

We may also be legally obliged to provide information to certain public authorities upon request, such as law enforcement agencies, authorities prosecuting administrative offences subject to fines and the tax authorities (Art. 6 para. 1 lit. c GDPR).

5.3 Affiliated companies/conversions

As part of the further development of our business, it may happen that the structure of our company changes by changing the legal form, founding, buying or selling subsidiaries, parts of the company or components. In such transactions, we may under certain circumstances pass on your data together with the part of the company to be transferred. Whenever personal information is disclosed to third parties to the previously described extent, we will ensure that this is done in accordance with this privacy policy and the relevant data protection laws.

6. Your rights as a data subject

Insofar as Curalie processes your personal data, you have the following rights in particular as a data subject:

  • Right of access: You have the right to access the personal data relating to you.
  • Right to rectification: You have the right to have incorrect personal data relating to you corrected or incomplete personal data relating to you completed.
  • Right to erasure: You can also request the erasure of your personal data, for example if your data is no longer necessary for the purposes for which it was collected or otherwise processed.
  • Right to restriction of processing: You have the right to request the restriction of the processing of your personal data; in such a case, the data will be blocked for any processing. This right exists in particular if the accuracy of the personal data is disputed between you and us.
  • Right to data portability: If we process your personal data to fulfil a contract with you or on the basis of your consent, you also have the right to receive your personal data in a structured, common and machine-readable format, if and insofar as you have provided us with the data.
  • Right to object: In addition, you can object to data processing on grounds relating to your particular situation. However, this only applies in cases where we are processing data to fulfil a legitimate interest of Curalie or a third party. If you can show such a reason and we cannot claim a compelling interest worthy of protection in the further processing, we will not further process this data for the respective purpose.

If you would like to assert one of your rights as a data subject with regard to personal data processed under our responsibility or if you have questions about data protection with us, you can contact us via the contact channels indicated above under clauses 1 and 2. Once we have completed our response to your request, we will delete your request within three years of the end of the relevant calendar year.

Finally, you have the right to complain about the processing of personal data by us to a supervisory authority for data protection. The supervisory authority responsible for Curalie is: Berliner Beauftragte für Datenschutz und Informationsfreiheit, Friedrichstraße 219, D-10969 Berlin, Germany, tel.: 030 13889-0.

7. Duration of the storage of data

We generally delete data stored by Curalie itself when the purpose for storing it no longer exists. An ongoing purpose may exist in particular if the data is still needed to provide contractual services or to check and grant or defend against warranty claims and, if applicable, guarantee claims. We check at regular intervals whether the purpose for storing the data still exists or whether it is still necessary to keep it.

In the case of statutory retention obligations, erasure will only be considered after expiry of the respective retention obligation. In this case, we archive the data and restrict further processing.

8. Update

We reserve the right to adapt the content of this privacy policy at any time. This is usually done in the event of further development or adaptation of the services used. You can view the current privacy policy in the app.